Website Privacy Policy- Diverse Minds Practice Ltd.

Last updated: 26 November 2025

Diverse Minds Practice Ltd. (“we”, “our”, “the Practice”) is committed to protecting the privacy of visitors to our website www.diversemindspractice.ie. This Privacy Policy explains what personal data we collect through our website, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This policy applies only to data collected via our website. It does not describe how we process clinical or health information during psychological services.

1. Who We Are

Diverse Minds Practice Ltd.
Website: www.diversemindspractice.ie
Email: info@diversemindspractice.ie
Data Protection Contact: Dr Jessica McKnight

2. Personal Data We Collect Through the Website

We collect only the information necessary to operate our website, respond to enquiries, and maintain security.

2.1 Information You Provide

If you contact us through forms or email links on our website, we collect:

  • Name

  • Email address

  • Phone number

  • Any information you include in your message

This information is used solely to respond to your enquiry or provide requested information.

2.2 Automatically Collected Data

When you visit our website, standard technical data is collected, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, date and time of access

  • Referring website

  • Cookie preferences

This information is used for security, performance monitoring, and site improvements.

3. Cookies

Our website uses cookies to:

  • Ensure the site functions properly

  • Improve performance and user experience

  • Remember your cookie preferences

You can control and/or delete cookies through your browser settings at any time.

3.1 Types of Cookies Used

  • Strictly Necessary Cookies – required for basic site operation.

  • Functional/Preference Cookies – remember user preferences.

  • Analytics Cookies – collect anonymous data to help us improve the website (only loaded with your consent if applicable).

We do not use advertising, marketing, or third-party tracking cookies.

A cookie banner is displayed to allow you to accept or reject optional cookies.

4. How We Use Website Visitor Data

We use personal data collected through the website to:

  • Respond to enquiries

  • Manage contact form submissions

  • Maintain security and prevent misuse

  • Improve website functionality and user experience

  • Monitor website performance

  • Maintain cookie preference records

We do not use website visitor data for sales, advertising, or behavioural profiling.

5. Lawful Basis for Processing

Under GDPR, the lawful bases we rely on for processing website data are:

  • Consent – for contact form submissions and any non-essential cookies

  • Legitimate Interests – to operate, secure, and improve our website

  • Legal Obligations – where required for security or fraud prevention

You may withdraw consent at any time.

6. How Long We Keep Website Data

  • Enquiry emails and form submissions are kept only as long as necessary to respond, unless correspondence continues or becomes part of administrative records.

  • Cookie information is stored for the duration set in your browser or device.

  • Technical logs are retained only as needed for security and website maintenance.

7. Who We Share Website Data With

We only share website data with trusted GDPR-compliant service providers who support website functionality, such as:

  • Website hosting provider

  • IT and technical support

  • Email service provider

  • Security and performance tools (if used)

These providers act under data-processing agreements and cannot use your data for their own purposes.

We do not sell, rent, or trade personal data.

8. International Data Transfers

If any service providers store data outside the EU/EEA, we ensure lawful safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Equivalent GDPR-compliant mechanisms

These ensure your data is protected to EU standards.

9. Security Measures

We implement appropriate technical and organisational measures, including:

  • Secure hosting infrastructure

  • SSL/HTTPS encryption

  • Access controls and authentication

  • Regular updates and monitoring

  • Minimisation of data collected

However, no online transmission is completely secure, so we advise against submitting sensitive information through website forms.

10. External Links

Our website may include links to other websites. We are not responsible for the privacy practices, content, or policies of external sites. We recommend reviewing their privacy policies before providing personal information.

11. Your Data Protection Rights

You have the following rights under GDPR:

  • Right to Access – request copies of your personal data

  • Right to Rectification – request correction of inaccurate data

  • Right to Erasure – request deletion of your data (where applicable)

  • Right to Restrict Processing – request limits on how we use your data

  • Right to Object – object to certain processing activities

  • Right to Withdraw Consent – withdraw consent at any time

  • Right to Lodge a Complaint with the Data Protection Commission
    Website: www.dataprotection.ie

To exercise any rights, contact: info@diversemindspractice.ie

12. Updates to This Privacy Policy

We may update this Privacy Policy when required. The most recent version will always be available on this page, with the “Last Updated” date shown at the top.